IT Support Engineer

An IT Support Engineer is the backbone of any modern organization, ensuring the seamless operation of technology that powers daily business activities. They troubleshoot hardware and software issues, manage networks, and provide critical support to keep systems running efficiently. With a blend of technical expertise and problem-solving skills, IT Support Engineers not only resolve issues but also anticipate potential problems, implementing proactive solutions to prevent disruptions. Their role is vital in maintaining the productivity and security of a company’s digital infrastructure, making them indispensable in today’s tech-driven world.

Benefit Of Joining The Program

Internationally Renowned Tutors
Practical Learning
Exam Practice Included
Exam Practice Included
Premium Recruitment Support
CV and LinkedIn Revamp
Extreme Interview Prep with Scenarios

This program is designed for individuals from both IT and non-IT backgrounds who aspire to break into the IT industry with a market-focused approach. We take you through a step-by-step journey, starting from the basics and advancing to a high level of expertise, all while allowing you to continue in your current role.We offer unmatched recruitment support to ensure you enter the job market as soon as you complete the program. Unlike others, we don’t let you wait—we understand that the moment you secure a job is a critical turning point in your career, so we are committed to helping you achieve that goal as swiftly as possible.

INFO DETAILS

Introduction About Program:

Instructor : Chrys Thorsen

Duration : Access anytime

300 Prep Questions

Certificate Of Completion

ALL COURSE

CompTIA A+ 220-1101 (Core 1) & 220-1102 (Core 2)
CompTIA Network+ N10-008
Microsoft MD-100 Certification: Windows
10 Microsoft 70-697: Configuring Windows Devices (Windows 10)
Microsoft 70-331: Core Solutions of SharePoint Server 2013
Microsoft 70-346: Managing Office 365 Identities and Requirements
Microsoft 70-347: Enabling Office 365 Services
Cisco 200-301: Cisco Certified Network Associate (CCNA)

Your Step To Join The Programs

Step 1

Enroll in a Program

Enroll in a program that fits your career goals and learn at your own pace, online or in-person.

Step 2

Gain Skills

Gain valuable skills with expert-led programs designed for flexible learning and career advancement.

Step 3

Get Coaching

Receive personalized coaching from industry experts who guide you through every step of your career.

Step 4

Start Your Career

Launch your career with the confidence and expertise needed to excel in your chosen field.

Funfact

Achievements

0 +

Happy Customers

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Project Complete

0 M+

Registered Member

Awards Winning

Why Choose Us?

We guarantee your job readiness with industry-relevant training, personalized coaching, and dedicated recruitment support.

Start with a complimentary consultation to explore how we can help you achieve your career goals.

Learn from seasoned professionals who know what it takes to succeed in today’s job market.

Receive industry-recognized certifications that enhance your credibility and job prospects.

Our support ensures you land a job swiftly, with a focus on matching you to the right opportunity.

The CompTIA A+ 220-1101 (Core 1) and 220-1102 (Core 2) certifications are foundational credentials for aspiring IT support engineers. Core 1 focuses on hardware, networking technology, mobile devices, and troubleshooting hardware and network issues. Core 2 covers operating systems, expanded security, software troubleshooting, and operational procedures. Together, these certifications validate a comprehensive understanding of essential IT skills and prepare individuals for various technical support roles.

Earning the CompTIA A+ certification demonstrates proficiency in critical IT support tasks, such as installing and configuring hardware and software, troubleshooting issues, and providing excellent customer service. This certification is widely recognized in the industry and serves as a valuable stepping stone for those beginning their careers in IT support, providing the foundational knowledge needed for more advanced certifications and roles.

The CompTIA Network+ N10-008 certification validates the essential networking skills required for IT support professionals. It covers a wide range of topics, including networking concepts, infrastructure, network operations, security, and troubleshooting. This certification ensures that individuals can design, manage, and troubleshoot both wired and wireless networks effectively.

Achieving the Network+ certification is beneficial for IT support engineers who need to understand and manage network environments. It provides the knowledge and skills necessary to maintain network performance and security, making it a valuable credential for those looking to advance their careers in network administration and support.

The Microsoft MD-100 Certification: Windows 10 focuses on deploying, configuring, and maintaining Windows 10 devices and services. Participants learn how to manage identity, access, policies, updates, and apps. The certification covers troubleshooting system issues, configuring hardware and network connectivity, and securing Windows 10 environments.

This certification is ideal for IT support engineers responsible for managing Windows 10 installations and ensuring optimal performance and security. It validates the skills needed to support and troubleshoot Windows 10 systems, making it an essential credential for professionals working in environments that rely on Microsoft technologies

The Microsoft 70-697: Configuring Windows Devices certification focuses on the skills required to configure Windows 10 devices in a business environment. It covers topics such as device management, networking, storage, data access, security, and maintenance. Participants learn how to deploy and manage Windows 10 desktops and devices in an enterprise setting.

This certification is valuable for IT support engineers who need to ensure that Windows 10 devices are properly configured and managed. It provides the expertise necessary to support end users effectively and maintain a secure and efficient computing environment

The Microsoft 70-331: Core Solutions of SharePoint Server 2013 certification focuses on designing, configuring, and managing SharePoint Server 2013 environments. Participants learn how to plan and deploy SharePoint infrastructure, manage user profiles and search capabilities, and configure authentication and security settings.

This certification is ideal for IT support engineers involved in managing SharePoint environments. It validates the skills needed to support and maintain SharePoint Server 2013, ensuring that organizations can effectively collaborate and manage content. The knowledge gained from this certification helps professionals optimize SharePoint deployments and support enterprise collaboration solutions

The Microsoft 70-346: Managing Office 365 Identities and Requirements certification covers the skills needed to manage Office 365 identities and services. Participants learn how to configure and manage Office 365 tenants, manage user and group accounts, and implement and manage federated identities. The certification also covers Office 365 services such as Exchange Online, SharePoint Online, and Skype for Business.

This certification is essential for IT support engineers who manage Office 365 environments. It ensures that professionals have the knowledge and skills to administer Office 365 services effectively, support end users, and maintain the security and integrity of the Office 365 ecosystem

The Microsoft 70-347: Enabling Office 365 Services certification focuses on deploying, configuring, and managing Office 365 services. Participants learn how to plan and implement networking and security in Office 365, manage cloud identities, and deploy Office 365 ProPlus. The certification also covers collaboration tools such as SharePoint Online, OneDrive for Business, and Teams.

This certification is valuable for IT support engineers responsible for enabling and supporting Office 365 services. It validates the ability to manage Office 365 solutions, ensuring efficient deployment and support of cloud-based productivity tools that enhance organizational collaboration and productivity

The Cisco 200-301: Cisco Certified Network Associate (CCNA) certification is a comprehensive credential that covers networking fundamentals, network access, IP connectivity, IP services, security fundamentals, and automation and programmability. This certification provides a broad range of foundational skills needed to manage and optimize modern networks.

Earning the CCNA certification is highly beneficial for IT support engineers who work with Cisco networking technologies. It demonstrates a solid understanding of network infrastructure and protocols, making it a valuable asset for those aiming to advance their careers in network administration and support. The CCNA credential is widely recognized and respected in the industry, providing professionals with opportunities for career growth and development.

Enroll today and take the first step toward a brighter future.

For more information about our programs, guarantees, or to speak with a career coach, contact us today!

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IT Support Engineer